Six specialized AI agents

Six AI agents. One mission each.
Zero friction.

TOM sources, SOPHIE arbitrates, LÉA answers, SARAH adjusts prices, MAX collects, JADE protects your margins. Six digital coworkers running your e-commerce 24/7, with no coffee breaks and no raise requests.

24/7 · 365 days a year — Your AI agents work while you sleep

Six specialized agents. One complete team.

Each agent specializes in one precise mission. They all communicate with each other and with a human whenever a decision exceeds their authority. None of them is a vague chatbot — all are agents with data access and action triggers.

TOM, Sellavi AI agent

TOM

Smart sourcing

TOM analyzes supplier catalogs to identify products with strong marketplace potential: healthy margin, available stock, favorable seasonal trend.

  • Automatic product scoring across 12 criteria
  • Detection of seasonal and viral trends
  • Filtering by category, target margin and minimum stock
  • Weekly alerts on high-potential new products
SOPHIE, Sellavi AI agent

SOPHIE

Multi-channel arbitrage

SOPHIE decides in real time which marketplace each product should be listed on. She cross-references commissions, BuyBox, local competition and sales history to maximize the profitability of every SKU.

  • Marketplace-by-marketplace listing recommendations
  • Competitive analysis and price positioning
  • Profitability calculation including commissions and hidden fees
  • Automatic adjustment when a channel saturates
LÉA, Sellavi AI agent

LÉA

Autonomous customer service

LÉA answers customer questions on every marketplace. She handles standard questions, manages returns and disputes, and only escalates truly complex or emotional cases to a human.

  • Automatic replies in French, English, Spanish and Italian
  • Returns and refunds handled according to your rules
  • Sensitive dispute detection and human escalation
  • Unified management for Amazon, Cdiscount, Fnac, Rakuten
SARAH, Sellavi AI agent

SARAH

Dynamic pricing

SARAH adjusts your prices every hour on each marketplace, factoring in channel-specific commissions, competitor prices, the Amazon BuyBox and your minimum margin threshold locked by JADE.

  • Hourly repricing on all connected marketplaces
  • Automatic Amazon BuyBox win-back
  • Strict enforcement of the minimum margin (never below)
  • Predictive mode available (anticipating competitors)
MAX, Sellavi AI agent

MAX

Wallet & payments

MAX runs your Sellavi Wallet (prepaid balance). He automatically triggers supplier payments as soon as an order is confirmed, handles discrepancies and alerts you before any cash shortfall.

  • Automatic supplier payment on confirmed orders
  • Accounting reconciliation of inbound and outbound flows
  • Preventive alerts on low wallet or imminent shortfall
  • Configurable auto top-up via Revolut Merchant
JADE, Sellavi AI agent

JADE

Margin shield & anti-fraud

JADE is your financial bodyguard. She blocks any sale below your margin threshold, detects fraudulent orders (stolen cards, fake returns, disposable accounts) and protects your profitability in real time.

  • Minimum margin lock (never a loss-making sale)
  • Fraud detection through multifactor scoring
  • Automatic blocking of high-risk orders
  • Human alert on borderline cases for approval

How the agents work together.

The 6 agents are not siloed. They orchestrate with each other and with the human in a coherent pipeline from sourcing to payment.

1

TOM sources

Identifies high-potential products from partner suppliers.

2

SOPHIE arbitrates

Picks the most profitable marketplaces for each SKU.

3

SARAH pricing

Adjusts prices continuously on every channel.

4

JADE protects

Locks the margin and filters risky orders.

5

MAX collects

Pays suppliers and alerts on the wallet.

6

LÉA handles support

Customer replies, returns, disputes, multilingual.

Four guardrails, zero AI drift.

Agent autonomy is bounded by strict rules. The human always keeps control of critical decisions.

Systematic human supervision

Every critical decision (refund > €100, customer account block, price change > 20%) goes up to the dashboard for human approval before execution.

Configurable thresholds

You define your own thresholds: minimum margin, daily autonomy budget, max refundable amount without approval. The agents strictly respect these rules.

Smart escalations

When an agent hits a borderline case (emotional complaint, potential legal dispute, price outside the norm), it alerts a human rather than deciding alone.

Human override at any time

You can deactivate an agent in one click, cancel a decision in progress, or take manual control of any process. The AI is an assistant, never a dictator.

Most popular asked questions.

The 5 questions we get asked most about AI agents.

Can AI agents really run without human intervention?

On repetitive tasks (repricing, standard support replies, supplier payments), yes: they run fully autonomously. On high-impact decisions (large refunds, customer conflicts, strategic changes), they always alert a human for approval. That's what we call supervised autonomy.

Can I deactivate an agent if I disagree with its decisions?

Yes, at any time. Each agent can be activated and deactivated individually from the dashboard. You can also cancel a specific decision without deactivating the whole agent. Human override is total and instant.

Is my data used to train the AI models?

No. Your data (catalog, orders, margins, customers) stays in your EU Supabase instance and is never used to train models. The agents read your data but never export it outside your environment.

Do I need to be technical to configure the agents?

No. The agents come preconfigured with default thresholds (15% minimum margin, daily autonomy budget, etc.) that suit 90% of sellers. You can adjust these thresholds with simple sliders, no code or technical setup.

How long before the agents are operational?

The agents are active as soon as your account is created. TOM starts scoring your products within 30 minutes. SARAH starts repricing from the first listing. LÉA and JADE are operational from the first order. No prior learning phase is needed — the models are already trained on millions of e-commerce transactions.

Six agents ready to work for you.

Activate your AI agents today. The Discovery Pack at €99/month includes TOM, SOPHIE and JADE. The Expert Pack at €699/month gives you all 6 agents with priority 24/7 support.

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